On this page
- Tracking your item
When the seller uploads tracking information, you can follow your package online all the way to your delivery address.
1 min article - Expected delivery dates for buyers
Expected delivery dates let you know when you can expect an eBay item to arrive.
2 min article - Postage rates for buyers
You can find out how much postage costs in the Postage section of every eBay listing. We always show the postage cost separately from the item cost so you can see exactly how much you'll pay for delivery before you go to checkout.
1 min article - International purchases and postage for buyers
You'll find items from all over the world on eBay. International sellers can send items to you through regular postage services, or they may use one of eBay's shipping programs.
3 min article - Saving through combined postage
Most sellers on eBay are happy to post everything to you in the same package if you're buying multiple items from them. You might also get a discount on postage costs because the seller saves money by combining items together.
2 min article - Changing your delivery details after a purchase
If you've already completed your purchase but need to make a change to your address or delivery details, contact the seller as soon as possible to let them know.
3 min article - Buying with Click & Collect
With Click & Collect, you can buy on eBay and collect your items from your local Parcelpoint or HUBBED location at a time that suits you.
3 min article - Buying with local pickup
Many sellers offer free local pickup, especially for large items which may be difficult to post. You can collect the item in person, inspect it before you take it home, and save money by not having to pay for postage.
1 min article
- Setting up your postage options
You can choose which postage methods you want to offer your buyers when creating your listing. Where possible, we recommend using tracked services.
2 min article - Tracking items you've sold
You should upload tracking details as soon as you've sent an item, so buyers can receive delivery updates.
1 min article - Postage rates for sellers
When a buyer's deciding whether to purchase one of your items, the cost of postage can make a big difference.
1 min article - Expected delivery dates for sellers
For buyers, knowing when they can expect an item to arrive is an important factor when making a purchase. That's why we always show an expected delivery date on eBay listings.
2 min article - Offering combined postage
When a buyer purchases multiple items from you, you can save time and money by sending all their items in one package.
1 min article - Labels, addressing and packaging tips
Find out everything you need to know about getting items to your buyers quickly and safely.
2 min article - Using our postage calculator
When you create a listing using the calculated postage option, we use our postage calculator to automatically update the postage charge a buyer sees based on their location, and the details you provide on your package and delivery service.
2 min article - Postage discounts
Offering postage discounts can encourage buyers to add more of your items to their purchase.
3 min article - International postage for sellers
Selling internationally is a great way to grow your business, and it's easy to get started. Simply add international postage and your listings will become available to millions of eBay buyers worldwide.
3 min article - Buying postage labels on eBay
eBay postage labels make sending your sold items and uploading tracking quick and easy.
4 min article - Using postage rate tables
Postage rate tables allow you to set your postage options by domestic or international region.
4 min article