I have used Olia since it was introduced. It is a great product. Since the store where I purchase it was closed I decided to take a chance and order online. The Olia I received was old and damaged. It was sent in the box you would purchase in the store and wrapped in brown paper. Those boxes are not meant for shipping. The color tube had been punctured and the product had begun to seep out of the tube. The containers were very much like the ones that I used when I first began purchasing Olia. Very disappointing. Now that the stores have reopened I can pay a lot less than the online price and get a new product.