beautiful*home*store

Seller feedback (4,170)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item NOT in AU, NOT one 6-pack but two 3-packs in two separate Amazon Germany deliveries. I put this, as a friendly query only and not as a complaint at all, to the seller and was told to return items for a refund or go and buy with a different seller for a higher price IF I WASN'T HAPPY with their service but never got a satisfactory explanation as to why the listing was lacking important details, seller was deflecting and patronising. Won't shop here again. I wish the seller a nice day too!

  Reply from: beautiful*home- Feedback replied by seller beautiful*home.- Feedback replied by seller beautiful*home.

  German Import. Shipped from NSW via Australia Post arrived in 1 week. Buyer made a big deal about packaging as she was fishing for a refund. We offered a full refund on return and she declined of course. 3 pack or 6 pack... your cat won't know the difference?! Disgraceful.

  Follow-up from: *****- Feedback followed up by buyer.- Feedback followed up by buyer.

  Oh please, I bought the item because I wanted it. You offered a refund because I questioned your listing for not being "quite" correct and in fact misleading. Instead of addressing my concern you deflected from the truth, not sure how this attitude towards buyers will earn you brownie points though........ And one week for the first delivery AND 4 weeks for the second, remember there were TWO deliveries? And still I was nice to leave only neutral instead of negative feedback you deserve now.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Exceptional seller, highly recommended. Prompt shipping and careful packaging. I am very satisfied with the purchase price, and the item is exactly described. Thank you very much.
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  Described as new. Box was beat up, item had obviously been taken out as it wasn't in plastic. Contacted seller who was very responsive and helpful - they said item shipped straight from their supplier and assured me it is new, but obviously they can't guarantee that. Still, seller was understanding and helpful - they offered to refund me if I wished, but I decided to keep it to save the hassel and I wanted it. I was just taken aback that it looked used when I received it.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  As described; well packed and fast delivery; competitively priced
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item arrived well packaged and in awesome condition. It took quite some time to arrive though, which in fairness was stipulated in the description when I purchased it, so I will still be giving postage 5 stars because of this. All in all a pleasant buying experience, thank you.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  10/10 ⭐️⭐️⭐️⭐️⭐️ Thank you so much for such fast delivery of an amazing purchase, exactly as described and packaged so well. I highly recommend this seller 🙌🏻